Are you operating during lockdown?
Yes, we are. Our business fully operates online. We produce our natural perfumes in our workshop in Covid-safe environment in line with stay-at-home orders and state restrictions. We still ship our goods within the timelines outlined in our shipping policy (between 1-3 business days) and offer free shipping Australia-wide for orders above $35, which is most of our products.
See how we make use of our perfumes to get us through the lockdown.
Are your perfumes 100% natural?
Yes, all our perfumes are 100% natural, which means that 100% of their ingredients is natural. In addition, we DO NOT use any ingredients from animal origin such as beeswax, ambergris or honey.
See this blog post for more details around chemicals often found in mainstream beauty products.
Are your natural perfumes vegan and cruelty-free?
Yes, our ingredients are all derived from flowers, plants, trees, grains and fruits. We also only test on consenting humans, never animals. This effectively makes all our perfumes vegan and cruelty-free.
We are Vegan Certified by Vegan Australia.
See this blog post for more details around cruelty-free products.
See this blog post around natural, vegan and organic products and our promise to you.
Are your natural perfumes original?
Yes, they are! All our natural perfumes are original scents that we have personally formulated, designed and handcrafted. We are proudly 100% Australian-owned and based.
See more details about us.
Are your natural perfumes organic?
Organic products are defined as products issued from organic farming. We endeavour to use organic products whenever we can and are proud to state that our perfumes are all over 75% organic. However, some ingredients are sometimes not available as organic products and/or some suppliers may not have their products certified as organic. In such cases, it is not feasible to determine whether an ingredient is truly organic or not. We might take an extra step in the future and develop 100% organic products and get certified accordingly but it is not part of our current projects.
See this blog post for more details around organic principles.
See this blog post around natural, vegan and organic products and our promise to you.
What are your natural perfumes made of?
Our perfumes are mainly composed of essential oils and organic alcohol. All the essential oils are derived from plants, trees and flowers while the alcohol is from grapes. Unlike some big perfume brands hiding behind trademark laws to keep their ingredients undisclosed, we take the opposite stance. All our ingredients are disclosed on our website and our packaging so you are fully aware of what goes onto your skin.
See this blog post for more details on the essential oils we use the most and what they are famous for.
How long are your natural perfumes lasting on the skin or clothes?
This will vary from person to person due to different types of skin and other factors. We noticed that most natural perfumes in market would not last longer than a few hours, and this was a major point of frustration for consumers. We invested our efforts in developing formulas allowing our perfumes to last longer while never compromising on our values. Perfumes will usually last longer on clothes than on the skin. Some customers mentioned to us that they were delighted to still be able to smell our perfumes on their skins more than 6 hours after spraying them and even on their clothes the next day!
See this blog post for more details around natural alternatives for musk and fixative in perfumes.
How does the smell of your natural perfumes compare to more mainstream synthetics ones?
This was another major pain point for customers. Natural perfumes often just don't compare to "the real stuff". This leads people to either compromise on a scent they don't feel is as good as what they are used to wear, or to revert back to synthetic perfumes. We definitely were in that category and didn't want that for our customers. We invested a lot of time creating scents that are unique, different and can hold the candle to the biggest mainstream brands, but all natural :) We are delighted to hear our customers say that they "will never go back" to synthetic perfumes after trying us.
How green is your packaging?
Sustainability is something important to our brand.
Our packaging is mostly made of glass, plastic and paper, which can be disposed in a household recycling bin.
To properly dispose of our perfume bottles though, you need to make sure they are fully emptied of all their content. We advise for you to unscrew the spray and stem from the bottle, empty any remaining perfume (it is safe to do so in your sink) and rinse the inside of the bottle with hot water (at least twice). Spray out any remaining perfume out of the stem and pop it into the recycling bin along with the rinsed up bottle.
Additionally, as of April 20, 2021, we have switched to no waste, 100% compostable mailers. Cut them up and use them as brown materials in your compost bin!
See this blog post for more details around our commitment to being green.
As of August 2021, we are replacing bubble wrap and tape in our packaging by a 100% recyclable and biodegradable alternative, Hex Wrap.
Voila! you smell amazing and cared for our planet :)
Eau de Parfum, Cologne, Eau de Toilette. What is the difference and what are you selling?
We know the terminology can be confusing, especially as they are used interchangeably in day-to-day language. The difference actually comes down to the amount of oil that makes up the scent that is present in the product. Such amount is correlated with how long-lasting the scent will be. Also, the higher the amount, the more pricey an item may be.
Our perfumes are all Eau de Parfum, which is one of the highest concentrations, between 15% and 20%. Only Parfum has a higher concentration over 20%. Eau de Toilette has a concentration between 5% and 15% and Eau de Cologne between 2% and 4%.
We made the choice to develop Eau de Parfum to strike the balance between strength, longevity and value.
Could I develop an adverse reaction to your natural perfumes?
It is unlikely, but like with any product that goes onto the skin, it can happen. Our main ingredients are wine alcohol and essential oils derived from plants, trees and flowers, to which certain people are allergic or sensitive to. It is recommended to try on a small patch of skin first, especially if you have a sensitive skin. Also, we are disclosing all ingredients for each of our perfumes so you can foresee if there is any you could be sensitive to. If you develop an allergic reaction though, discontinue use immediately and contact us.
I am not sure which natural perfume I would like. What would you recommend?
We understand that when buying a perfume online, it is hard to exactly picture the smell and commit to buying a bottle. Therefore, we make a few alternatives available. You can buy 4 ml samples for all of our perfumes. You can choose the size on each product page. We also have Discovery Packs available so you can order several samples to try out before committing to a full bottle.
Also, when you purchase one of our Discovery Packs, you earn a 15% off your next purchase of a 30ml bottle. 15 days after your purchase, you will receive an email with a discount code for that purpose.
If you are buying for someone else and are unsure about what they'd like, we also have Electronic Gift Cards available for $25, $50 and $100 value.
Why do you divide your natural perfumes by gender?
Let's put it out there that gender classification is arbitrary and that all perfumes are unisex, including ours. What we label as Men's Perfumes tends to be more musky and woody whereas what we label as Women's Perfumes leans towards more floral and sweet notes. We recommend for you to read our product descriptions and ingredients to understand which perfumes would suit you best, regardless of what gender it is classified under.
What is the shelf life of your natural perfumes?
The shelf life of our perfumes is long, however it is hard to tell exactly how long as some ingredients will preserve longer than others. We recommend to use our perfumes within a year of purchase for best effect but there is no issue with using them for longer. We opted for opaque bottles to protect them from sunlight, which could contribute to faster deterioration of some ingredients. We recommend for you to keep our perfumes in a dry environment, away from the heat.
Can I use your natural perfumes while pregnant?
It is always best to consult with your physician to answer this question. This goes for any health condition that may be relevant to your situation.
Where do you ship your natural perfumes?
As our perfumes contain alcohol, they are classified as flammable goods. We can currently ship within Australia with our products travelling by roads via Australia Post. Australia Post doesn't allow flammable goods to travel by air.
We can now ship to New Zealand as well through UPS and are always working in the background to efficiently broaden our reach to other countries. Contact us if you are in need of sending one of our perfumes overseas.
We offer free shipping Australia-wide for any purchase above $35 AUD, which is the majority of our products and to New Zealand for orders above $135 AUD. See our shipping policy for more information.
Do you accept returns?
Yes, we do! We know that there is nothing worse than buyer's remorse. We also think that you should be able to change your mind :) We gladly accept returns within a 14-day window from delivery. We also ask for the returned product(s) to be in a resellable condition, in their original packaging, not or barely used, and undamaged. We offer refunds or exchanges. See our return and exchange policy.
Though we are controlling the quality of each order before they are sent to our customers, don't hesitate to contact us if you are experiencing issues with your order.
Do you have a physical store?
We display an address on our website from where we stock and operate however, we are a fully online business. We may set up popup stores in different locations in the future as well as work with stockists. Be sure to subscribe to our newsletter and follow us on social media to be aware of those events.
What does your brand name mean?
Very simply, Fargeot (pronounced Far-jo like "Peugeot") is our family name. It is of French origin as part of our family is from French descent.
More burning questions? Contact us.